The City of Homestead would like to alert its residential and commercial customers about a scam that has been reported by Homestead Public Services. A supposed utilities representative calls a home or business and asks customers to make a utility payment in cash, credit card, or by a money pack card they are instructed to purchase. Homestead utilities does NOT call customers to request payments over the phone.
If you receive a call from someone stating they represent the utilities (water, sewer, electric or solid waste) and they ask you to provide them payment information over the phone, we recommend that you terminate the call and contact Homestead Customer Service at (305) 224-4800. We urge all our customers to never provide their personal information to strangers or provide payment when they receive a call.
If you think you may have been a victim of this or another scam, you may contact the authorities listed below:
• Florida Department of Agriculture and Consumer Affairs
• Financial Crimes Enforcement Network
• Financial Fraud Enforcement Task Force
• Federal Trade Commission