Mission Statement
The Mission of the Human Resources Department is to provide timely and effective services in the personnel, labor relations, all insurance coverage, and safety areas to City departments, employees and the public.

Services, Functions and Activities
The Human Resources Department is organized into four service areas:

Administration
This area includes labor relations, legal regulations, strategic planning, training and development.

Employee Relations
This area includes recruitment, selection, job descriptions, classifications, policy development, assessment, training, performance evaluation, disciplinary actions and wage & benefit surveys.

Employee Benefits
Areas of responsibility include health & welfare, group benefits program, orientation, community relations, tuition reimbursement/scholarships, employee recognition and counseling/assistance.

Risk Management/Self Insurance
Responsible for accident/incident investigation, reporting & monitoring for Workers Compensation, safety library and training, review of property values, insurance coverages and premiums, and general liability issues.

GOALS AND MEASUREMENTS
Organizational Performance

Provide training that will develop skills, knowledge, abilities and competencies in order to promote employee growth.

• Increase training hours for all employees by 10%.
  1. Provide a variety and wide range of interesting topics.
  2. Offer incentives.

Reduce the overall turnover rate.

• Increase two-year retention rate by 5%.

1. Implement policies and procedures that best serve the workforce.

2. Recognize, reinforce, and reward individual efforts.

3. Increase employee motivation.

4. Involve and engage employees in the decision-making processes within each department to increase their level of commitment.

Increase employee job satisfaction.

• Reduce the number of grievances, arbitrations and EEOC claims by 5%.
  1. Encourage employees and supervisors to communicate effectively on a daily basis.
  2. Promote accurate and informative employee evaluations.
  3. Keep senior management involved and accountable.
  4. Assist Supervisors in providing a positive working environment.

Promote and maintain a safer working environment.

• Reduce workplace accident and injury claims by 10%.
  1. Track cases per department.
  2. Increase the training in those departments with higher accident/injury frequency.
  Elevate driver awareness to decrease accident frequency and severity.
• Reduce automobile and property damage claims by 10%.
  1. Report costs of vehicle repairs and property damage losses to Department Heads.